Posts Tagged ‘hard times’
Trials more difficult than ours
I don’t know this soldier. I don’t know the details of his story. I also don’t want to ‘use’ his story in ways that he doesn’t approve. He used a phrase, though, that struck a cord with me. He said that even though he was injured, he was still part of a team.
Belonging is so important to our well being
For a long while, I’ve believed that belonging is one of the most important factors in well being, in productivity, in thriving and indeed any form of flourishing.
When we belong, we at least are saved from worrying about not belonging.
This soldier shows that belonging is more. When we belong, we are concerned for the wellbeing of others and we trust them to take care of ours.
Am I over-interpreting his story? Is he a fool to want to belong? Is it too hard to create belonging?
Or is the promotion of belonging our first task. To help us belong ~ so that we can thrive and flourish?
Test your positive thinking: make yourself the main character and feel pain
Posted November 22, 2009
on:How deep is your positive thinking?
So you’ve resolved to live happily ever after? And your friends and colleagues are mocking your for your new found happy ways?
The big test
Here is the big test for your commitment to happiness.
Imagine yourself in the most horrible circumstances
Write a short novel with you as the main character. And write the worst things that can happen to you. Not the most horrible things in other people’s minds but the most horrible in yours.
Think of things that are so bad that your heart races and you feel as if you could pass out.
Now write yourself out of those situations.
When you can describe the worst and write a story that takes you out of those places, then you understand your hopes and values. Then you are truly thinking positively.
My first try
I am going to try this over a cup of coffee. And you know what? I know the first hurdle. I know I don’t want to write myself out of a bad situation because then it is obvious I could get out of it! And when I define the situation as bad, I don’t want it to suddenly be quite manageable (if disgusting and terrifying). I wonder if I will ever manage this!
Tell me about your first try?
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Leading in shocking times
Because I have lived in shocking times, I’ve spent some time thinking about leadership when the situation is hopeless – by any objective standards – hopeless.
It is a horrible time to lead. People want us to make the problem go away. And we cannot make the problem go away. When the ‘people’ are angry, they can become quite abusive. They can make a horrible situation worse.
Though not horrific, in today’s world, we get a lot of low level practice of this sort in airports. It is quite interesting which passengers take the lead and which do nothing. I might be wrong, but some people seem scared to take the lead.
We also get practice in economic downturns, when we have the unpleasant task of announcing and administering budget cuts.
What can we do as leaders when the situation is hopeless?
Here is what we must NOT do
Get angry ourselves.
Our dignity is not the point here.
Tell people not to be angry, scared or dejected.
They are not fools. The situation is bad. We can show respect and listen to their emotion courteously.
Tell people to be rational.
They might sound irrational but rationality is not the issue. They understand – as we do. We all feel foolish already.
Ask people to share the blame.
Rehearsing our mistakes is not going to take us anywhere.
Lament their disorganization or lack of initiative.
Well, if you believe something should be done, do it!
Here is what we can do
Be calm and pay attention.
Repeat the goals aloud.
Be positive and realistic. “Our first preference is X. If we cannot achieve X, then we want to achieve Y.”
State our shared values out loud.
People want to know they still belong to the group and the group still belongs to them.
Gather resources and note the strengths we have among us.
Reassure people that we will use our resources and strengths well.
Identify actions and ask people to take charge of what they are uniquely able to do well.
When we are informal leaders, as we might be at an airport, we might hesitate because we are not “in charge”. We might also hesitate at the “edges” of our job when we aren’t paid to do more than what we are doing.
But isn’t it easier to do something than to sit and fret?
Do you take charge when a situation is hopeless? Are there some steps I am missing or that I have got wrong?
I am 99% persuaded by positive psychology, largely because I thought like a positive psychologist long before it was invented. I never took to clinical psychology so I had nothing to discard, so to speak.
But it is the darker side of life where I think positive psychology has its limits. Maybe the typical positive psychologist does not feel that because they have the skills to deal with people who are deeply unhappy.
My reservations come at many levels. As a practitioner, though, I want to know what to do when we are in a dark place.
What does it mean to be resilient when times are terrible? What are the critical processes that we are trying to leverage?
If I succeed at exercising leadership when times are miserable, if I show resilience and help others to be resilient, what might these processes be?
Here are 5 processes underlying resilience
I would be interested in your thoughts.
Active listening
The key to listening to angry people, among which I include people who are deeply insulted, humiliated, frightened, defeated and generally gibbering wrecks, is to acknowledge their emotion. We don’t have to agree with their emotion. We don’t have to copy their emotion. We don’t have to make any comment about the circumstances.
We simply have to acknowledge the emotion, and show, through our acknowledgement, that we still respect the person, in spite their emotional display, and in spite the circumstances that led to these humiliating circumstances.
Generally, that leads to slight embarrassment on their part but that is a much more comfortable emotion than the anger and hurt.
Developing a group
We are often angry and humiliated when we have lost status and losing status usually means losing status in a group or being ejected from a group. Referring to a group to which we are both a part helps restore status.
Additionally, when people have been humiliated in front of their nearest and dearest, particularly the partners, children and parents, we should restore their status in their eyes too.
Identify small actions
Anger comes from loss of status and be implication, loss of control. When we look for small things we can do now, and we do them, we feel better.
Be grateful ourselves for having the opportunity to help
While we are doing all three above, we are active. We take the initiative. We are in control. We belong.
Be grateful, and allow our gratitude to show to the other person. They will be grateful in turn.
Gratitude is a great mood-lifter.
Enjoy the results
As the other person lifts from utter dejection to a willingness to try, enjoy. And be grateful again. That way we share the ‘positive feedback’ with the other. Let them share the way our mood has improved.
And watch the entire group become more buoyant
If we have done our job well, collective efficacy and trust should have risen. And we all know that collective efficacy – our belief that our colleagues are competent – is the most powerful factor in raising school quality. It is bound to have the same impact in other circumstances.
Trust also creates upward positive feedback spirals. Though, we may need a lot when we start from a dark place.
What do you think?
- Are these the effective mechanisms for regaining resilience in desperate places?
- Are these effective mechanisms for encouraging people who really have few ways forward and little to push off from?
- Would these questions even help you in the day-to-day dispiriting trials of the western world – like getting stranded in an overcrowded airport?
- Are you able to try them out in the less-than-terrible conditions so that one day you can use them when life is truly terrible?
To recap:
L – Listen
G – Group
A – Act
G – Gratitude
E – Enjoy
. . . this is all, this is perfect, this is it . . .
Words from my friend Anand Raj . . .
I had a great sense of relief when I read those words. But in other times and other places these words would have driven me to suicide. They would have heightened my panic. I found the place unacceptable and any conversation I had with anyone needed to begin from that sentiment.
Positive psychology and despair
Because I’ve had these soul-destroying moments in past lives, I have deep doubts about some aspects of positive psychology.
I suspect the best that a positive psychologist can do when someone is deeply miserable is to AVOID theorizing.
I suspect our theory is little more than our distaste for someone else’s misery. So our garrulous ways add to the alienation and horror felt by our companion. And thus, is unethical if not immoral.
We need to walk-the-talk and keep the conversation on every aspect of the situation that is positive. Gradually, we might be able to help a person out of their dark place.
Leading when life is dark
And when life is dark for us too, maybe the best we can do is to exercise leadership.
It is not helpful, IMHO, to deny that we are in a dark place. We need to walk-the-talk, pay active attention to real threats, and take active steps to protect ourselves. We need to focus on positive aspects – not to cheer people up but because of the genuine merits of those things – and highlight whatever is under our control.
From that appreciation, we may be able to move forward.
But leadership must be active and sincere – even from a psychologist working for money. It’s not enough to talk about the people we lead. We must share the journey.
The post I had planned for this morning is more cheerful. I’ll post that this evening!
No 1 Ladies Detective Agency
Posted December 23, 2008
on:- Image via Wikipedia
Have you read The No 1 Ladies’ Detective Agency? Or did you see its premiere on BBC1 last Easter Sunday?
The No 1 Ladies Detective Agency is that – the first detective agency run by a woman – and its novelty is that this series of detective stories is set in contemporary Botswana.
The star of the series, Patience Ramotswe is a heroine, with a large heart, but she is no superwoman. She is famously ‘traditionally built’ and has few pretensions. She runs her detective agency on the basis of one “how to” book, and has no particularly skills. She dislikes telephones, and drives with her handbrake on.
Jill Scott’s plays Patience Ramotswe in the BBC series. Ian Wylie quotes Scott’s description of her character:
“She believes in justice and she loves her country. . . She’s a real woman who has experienced the loss of a child, being heartbroken with her first marriage, but decided that life is so much better, that there’s so much more than those particular heartaches.”
The series of books are written by Alexander McCall Snith and are available from a library or book shop near you! Fabulous reading but do read them in order as the lives of the characters unfold. No 1 Ladies . . is the first in the series.
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