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Posts Tagged ‘jobs in IT

Computers have never put anyone out of work!

I got my first job using a computer before I could use one!  I had been given a massive job calculating a correlation matrix for 500 or so people on 35 variables and I had 6 weeks to do it.

I didn’t fancy spending my summer doing clerical work, so I took a week’s course in programming, barely understood a word, talked my way into the University’s computer centre, found a programme, and finished the job in 3 weeks instead of the 6 weeks allotted. Two of those weeks were spent looking for a comma, though I didn’t know that then.

The last three weeks of my 6 week job were spent teaching at the Institute of Personnel Management, administering psychological tests to select junior bankers, and writing up the manual for a set of tests.

Herein, I learned three important lessons about IT

#1 Computers really can cut out the drudgery of office work.  Think how nice it is to cut cutting out 90% of the time you spend on paperwork.

#2 When you don’t know what to do, ask. Often the problem is something trivial that is obvious to someone who has done a similar job before

#3 Computers have never put any one out of work.

But will social media or web2.0 put people out of work?

The troubles of newspapers in today’s world has led me to wonder if it is still true that computers have never put anyone out of work. We hear of newspapers shutting because of competition from bloggers and Twitter.

Is it possible that web 2.0 will put people out of work where web 1.0 didn’t?

After some thinking and scouting around, my best guess is no. Work will change and some newspaper owners may not achieve ‘rents’ they achieved in the past. But the work is still there.

Big institutions need to manage an institutional voice

Today I looked at the NZ Labour Party blog and really, they could do with some professional journalists on their staff.

What does it mean to be authentic when you represent an institution

I know we all want an authentic voice on web2.0. I love it that Paulo Coelho is on Twitter and has real interviews every night.

A NZ Labour Party blog though, represents an institution. There is nothing wrong with MP’s dictating their blog post, or drafting it, and sending it to an editorial team who sub it and check it for coherence (dotting the i’s and making sure it toes the party line).

That’s what Obama does with his speech writers. He is in control and they work on replicating his voice.

In a political party, the MP’s would initiate content and the sub’s would tidy it up using the MP’s voice.

Because the Labour Party is a team, an editorial team would also check whether posts support or contradict each other, extract emerging teams and even hold up a mirror to MP’s about what they are saying and how it might be perceived by their audience.

There is nothing wrong with a service like this running in the background. It is no different from teaching people to write and edit, or, taking a degree in politics and history.

After all political voices aren’t ‘born’. They don’t come ready-made. They are cultured.  And we join political parties to work together on something we find important.

Social media creates better work for us all

So no, I don’t think social media puts people out of work. Social media allows us to work together and accomplish more than we did before.

Social media will not put journalists out of work. It will generate more opportunity for them.

And it may generate better work, in new career tracks, with more opportunity to influence the world.  Lucky them to lose old ways and find new.

Paul Imre has thrown out the challenge: what is Tribal IQ?

Metrics gurus will ultimately want a set of numbers. This is a take influenced by corporate anthropology. I have lifted it almost entirely from a one-pager written by Dr Phil Baird, Vice President of United Tribes Technical College in North Dakota. With slight modifications, Phil Baird’s vision for his college fits almost exactly what we have been talking about:

What does it mean to provide communication infrastructure for a community, which is, in its barebones, exactly what social media does?

Mirror who we are

#1 Tribal IQ defines who we are: our past, our present and our future. We define our IQ ourselves and we recreate it everyday in what do, with each other, and people around us.

Support the everyday re-creation of our community

#2 A community manager is keenly aware of the way we recreate our culture on a daily basis. Our mission is to support our members as they regenerate our group through everyday activities

Recognize the competing definitions and internal dynamism of the community

#3 Sometimes our groups are complicated. Within one community, we may have multiple groups who have competing demands and between them add an invigorating tension.

Range of our challenge

Our groups might have a narrow or broad focus, be superficial or deep, and be short or long-lasting. The issues defining the group might be concrete and specific, such as supporting Obama for President, or they might be helping diffuse and long-standing such as communicating with local government through FixMyStreet.

Expansion of the role of IT & Geeks

In this year of 2008, the question many of us are asking is how we are using social media to support the needs of our community. IT experts are being drawn directly into the discussion of who is our community and what are its needs. We are drawn into the discussion about how our community functions, how it expresses itself, and how it recreates itself on a daily basis. And not least, how we facilitate our community’s activities, how we affect its internal functioning, and how we make it easier to fulfill its needs, including, the need to reflect on its needs and change the way members interact with each other and the outside world.

Moral challenges of community managers

As resources are always limited, we have to prioritize and help our members prioritize. We have to map out clearly what we will do and align our map with the wider map of the community’s needs. In this way we are drawn into the debates on management and governance within our community, our tribe.

Strategic work of community managers

We also need to address the challenges appearing on the 10, 5, 3 and 1 year horizons. One of the challenges of community regeneration is the arrival of ‘digital natives’. Every generation brings with it the challenge of incorporating new members and new ways. The generation joining the adult ranks of voters, workers and managers are digitally savvy and bring with them new skills, different attitudes and higher expectations. They will refresh our communities and highlight they way we interact, on-line and off-line, and the way construct our past, create our present and co-create our future. As Dr Phil Baird said in 2007, “What will their Tribal IQ bring to our Tribal College?”

The challenge is no longer for the community to understand IT. It is for IT to understand community

Social media is here, and IT has become communal. The challenge is no longer for the community to understand IT. It is for IT to understand community. I believe we will see joint careers in managing IT and sociology, anthropology, political science and psychology.

I like the 21st century! Comments?

Next social media camp is on July 5 2008 in London – follow the link for immediate registration, presentations, details, and so on.

 

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