Posts Tagged ‘teaching’
Teaching XVIII
No man can reveal to you aught but that which already lies half asleep in the dawning of our knowledge.
The teacher who walks in the shadow of the temple, among his followers, gives not of his wisdom but rather of his faith and his lovingness.
If he is indeed wise he does not bid you enter the house of wisdom, but rather leads you to the threshold of your own mind.
The astronomer may speak to you of his understanding of space, but he cannot give you his understanding.
The musician may sing to you of the rhythm which is in all space, but he cannot give you the ear which arrests the rhythm nor the voice that echoes it.
And he who is versed in the science of numbers can tell of the regions of weight and measure, but he cannot conduct you thither.
For the vision of one man lends not its wings to another man.
And even as each one of you stands alone in God’s knowledge, so must each one of you be alone in his knowledge of God and in his understanding of the earth.
Khalil Gibran
We can’t run our banks or trains BUT we have raised a fair and decent GEN Y?
Posted October 7, 2008
on:Life in the 21st century is a little grim
One of the pleasures of living in the UK is long commutes on overfull trains. I am not talking overcrowding Mumbai-style (aka Bombay) to be sure. But there is a more than 50-50 chance in the UK that I will find myself standing for an hour, or finding a free wall and sitting on the carpet – damn the higher dry cleaning bills.
Two trips back, I plonked my teaching file down on the aisle carpet and sat on it, embarrassing the 50-something who had a seat next to me. When I declined his kind offer to change places, he retorted, so you can tell your friends about how things used to be better!
But I think it has got better
Actually, I don’t think things have got worse. I’ve been away from UK and because I pop in and out, I see change intermittently and I think have a less distorted view. UK is cleaner and quicker than it was 10 years ago and much cleaner and quicker than it was 20 years ago.
And more optimistic
I also don’t think things have got worse for another reason. I teach (college). And teaching brings me into contact with Gen Y twice a week.
Gen Y may be many things. What you can count on is that they want to do a good job. They ask questions. They are knowledgeable about what they have been in contact with. They want to run fair and decent businesses. They are intensely interested in any curriculum to do with being a good manager or a good leader. I can hear a pin drop when I get onto topics like charismatic leadership. It may be narcissism on their part (and mine), but I like to think differently.
So why have we done so well?
So lets pose a question. We see so much shocking leadership and management in today’s world. Steve Roesler pointed to the obvious today. Many of our workplaces seem to reward bad leadership. The collapse of the financial system seems to be a case in point. The post mortems will tell us eventually.
How is it that
We cannot provide decent commuting trains in the 6th richest country in the world, or fair mortgages in the 1st richest country,
BUT
We have raised our children to be intensely interested in being decent, fair and engaging?
Why did we do so well? I am asking sincerely. What did we do to bring up such a pleasant, decent, energetic, and fair generation of youngsters?
I am back in the traces teaching HRM at under-graduate level and Strategic HRM at post-graduate level.
The undergraduates have been well prepared and readily match HRM ideas to ideas they have already learned in Management. I mention “hard & soft”; they counter with McKinsey‘s 7 S’s. I talk about strategy; they counter with contingency theory and scenario planning.
The HRM book that we are using is not quite up-to-speed, I think. We are always lamenting that line managers don’t take us seriously. Yet, we readily regress to operational HR. No where in this book do we make a direct case for impacting on the bottom-line.
My post-grad class includes an owner of a bus company. His business provides a ready example of bottom-line impact.
- If I have 5 buses and 4 drivers, I am losing the opportunity to make money out of the 5th bus.
- If I have 5 buses and 6 drivers, then I am paying wages for someone to do nothing.
- If I have 5 buses and 5 drivers, what do I do when someone is ill or on holiday?
This looks like “hard HRM”, and so it is. But “soft HRM” provides solutions to the same dilemma. I might have a ‘culture’ in which a bus driver happily takes on other tasks when s/he is not driving; just as I might have a culture in which I readily reschedule work to allow drivers to attend to personal business. I might have a culture where bus drivers cooperate so buses don’t “all come together”. They informally resolve scheduling problems that would otherwise be the province of expensive management scientists.
Good HRM delivers economy. The ratio of HR costs to Sales Dollars should be optimal. As a rule-of-thumb, in manufacturing 10 cents of every sales dollar is spent on HR. Without the “soft”, I will never achieve this goal. Without the “hard”, I may achieve my goal but I would never know!
I wish HRM textbooks would show the “vertical integration” they talk about and show the link to the bottom line! And on that note, I must ask the bus company owner to ask his accountants what is their ratio of HR costs to Sales. And we can call up a few other companies to compare!
Teaching is perpetually fascinating!
UPDATE: For an HR Managers perspective on the Recession, I have written a summary on a new post.
Here we are.
UPDATE: If you’ve never heard Ben Zander, the orchestra conductor, speak on leadership, I recommend it strongly. Half an hour that will truly change your life.
Ben Zander, comfortable of course, in front of a large audience speaks on his work as teacher, university professor and professional conductor.
He has learned to look for the spirit of musicians and talks about “one buttock playing”, “bringing the light to people’s eyes” and “apologizing and inviting”. With these three rules of thumb, you’ll transform the way you work with others.
Welcome to the world of ease and merriment of Ben Zander!
A long back story
I took out Goodbye Mr Chips from my local library thinking it would be nice to relax for a couple of hours with this gentle, slightly sentimental, very inspirational movie. For non-Brits, this is a classic pygmalion, teacher story with romance thrown in. Think To Sir With Love, History Boys and Freedom Writers. I think when Yanks write pygmalion stories they are typically about basketball coaches. Britain has teacher stories.
Goodbye Mr Chips is a double-pygmalion story. Mr Chipping is an awkward “Latin master” in a “public school”. If you are non-Brit, read exclusive private school (or prep school in Americanese – a prep school here preps you to go to public school which takes you to the army academy or university).
Mr Chipping has two mentors. A charming relaxed fellow teacher and his wife. They are the catalysts in allowing Mr Chipping, or Chips as he comes to be called, to incorporate the softer side of his nature in his teaching style, reform the rugged-masculine-bullying culture of the school, and to encourage boy-after-boy, and their sons after them, to blend the feminine sides of their nature with the masculine demands of their school and obligations to country.
I thought I was borrowing the musical version with Peter O’Toole from the library. When I got home, I discovered I a new version with Martin Clunes, the star of the TV show, Doc Martin. He makes a marvellous Mr Chips with the mixture of clumsiness and kindness that we also see in Doc Martin. (He doesn’t sing btw, and nor do we hear the boys singing which we did in the earlier version).
The story seems slightly different too – but so be it. After this long back story, this is the quote I wanted to give you.
“I found that when I stopped judging myself harshly, the world became kinder to me. Remember I told you once, go out, and look around the world. Do that now. Only this time, let the world look at you. And the difference, I assure you, the world will like what it sees.”
Positive psychology is more than positive thinking
This is the concept which takes positive psychology far beyond positive thinking. It has echoes of the pygmalion effect, popularized in the musical My Fair Lady in which a flower girl becomes a lady. It includes the Galatea effect, ably researched by Dov Eden, who also researches the pygmalion effect in work settings. Basically, the Pygmalion effect is the effect of other people’s expectations on us. So a teacher creates clever pupils by expecting more of them. A teacher creates dull pupils by expecting failure and subtly communicating doubts and restricting the resources and time we need to learn. The Galatea effect works the other way around. It is the effect of our own self-perception. It is not that seeing is believing. But that, believing is seeing.
Is this new?
George Bernard Shaw wrote Pygmalion 100 years ago. 150 years ago Goethe wrote:
The moment one definitely commits oneself, then providence moves too. All sorts of things occur to help one that would never otherwise have occurred. A whole stream of events issues from the decision, raising in one’s favor all manner of unforeseen incidents and meetings and material assistance, which no man could have dreamed would have come his way.
– Goethe
The idea that we shape the future is so new to us in the west. The idea that the universe comes to us sounds a little new age.
Of course, we cannot do anything. We don’t want to do anything.
But there are some things, we want to do. And if we can imagine those things, if we believe in them deeply without effort, if they make sense, if they seem right in themselves, if we believe in them enough to take the first hesitant step,
if we believe in them enough to take the first hesitant step,then the universe conspires to help us.
Skeptical?
This is tautological, of course. It will work because it is right and it is right because it works.
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